10 years quality guarantee
Europe-wide shipping

Payment methods

During the payment process, you will be offered various payment methods to choose from. Regardless of the payment method, you will receive an invoice for each order, on which the selected payment method is indicated. Once payment has been received, your order will be processed.

Mollie

We offer you the following payment methods for orders from Germany and Austria via the payment service provider mollie:

  1. PayPal
  2. Giropay
  3. various credit cards (American Express, Mastercard, Visa etc.)
  4. Apple Pay (only with Apple devices in the Safari browser)
  5. Klarna purchase on account
  6. iDEAL (only in the Netherlands)
  7. Blik
  8. Billie
  9. eps
  10. TWINT (only in Switzerland)

Information about PayPal

Only a few steps to payment:

  1. Select "PayPal" as your payment method at the checkout.
  2. You will be redirected to the PayPal website to complete the payment.
  3. If you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment. If you do not yet have a PayPal account, you can create a PayPal account and then confirm the payment. It is not necessary to set up a PayPal account for the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal.
  4. You will then be redirected back to us(www.qool-products.com).

Information about Klarna

In co-operation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:
Invoice: The payment period is 14 days from dispatch of the goods/ticket/ or, in the case of other services, from provision of the service. You can find the terms and conditions for purchase on account for deliveries to Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
The use of the payment methods invoice, instalment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here:
https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https: //cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy for Germany/Austria.

Information about Apple Pay

You can pay with Apple Pay as part of the order process. To do this, you must confirm the payment via the "Apple Pay" service on a supported Apple end device by following the verification steps. Apple Pay uses the payment data you have stored in the Apple Wallet app for the transaction. Further information can be found at https://support.apple.com/de-de/HT201469

Shipping

Country                                               Shipping costs                                            Estimated delivery time
Germany                                             7,00 € per order (u.100€)                     3 - 5 working days 
EU contries                                        15,00 € per order                                   4 - 6 working days 
Switzerland                                        25,00 € per order                                   4 - 6 working days 
Norway                                               25,00 € per order                                   4 - 6 working days

Your country was not listed, please contact our service via [email protected]