In the instance that you are consumer in the meaning of § 13 BGB – in other words, you realise the purchase for purposes that can be predominantly attributed to neither your commercial nor your independent professional activity – you shall have a right of revocation according to the following provisions.

Right of revocation

You shall be entitled to revoke this contract within fourteen days without stating reasons. The revocation period shall amount to 14 days from the date on which either you, or a third party you nominate which is not the carrier, acquired possession of the merchandise. In order to exercise your right of revocation, you must inform us,

va-Q-tec AG
represented by the Management Board Dr. Joachim Kuhn (Management Board Chairman)
and Stefan Döhmen
Address: Alfred-Nobel-Str. 33 97080 Würzburg
Phone: +49 (0) 931 35 942 0
Fax: +49 (0) 931 35 942 10
E-mail address: info@QOOL-products.com

by means of an unequivocal statement (e.g. a letter sent by post, telefax or email) concerning your decision to revoke this contract. For this purpose, you may use, but are not required to use, the attached template revocation form.

To comply with the revocation period, it is sufficient that you send the statement concerning the exercising of the revocation right before the expiry of the revocation period..

Consequences of revocation

If you revoke this contract, we are required to repay to you all payments we have received from you, including delivery costs (apart from additional costs deriving from the fact that you selected another type of delivery than the most favourable standard delivery we offer), immediately and at the latest within 14 days from the date on which we receive the statement concerning your revocation of this contract. For this repayment, we shall utilise the same means of payment which you utilised for the original transaction, unless agreed otherwise expressly with you; in no instance will you incur charges in relation to such repayment.

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